Satark Manpower Services
Satark Manpower Services is a well-known firm operating across the NCR and major metro cities in India. It was founded in 2021 by Subedar Harsh Singh Gusain, an Army veteran, with the mission of supporting senior citizens and fellow veterans during the critical COVID-19 period by providing home care services and domestic help.
Why Choose Satark Manpower Services?
1. Background-Checked Professionals
Every caregiver and domestic helper we provide undergoes thorough background verification. We ensure all staff are screened, reference-checked, and police-verified, giving your family complete peace of mind.
2. Professionally Trained & Oriented
Our caregivers receive specialized training in elder care, hygiene, patient handling, basic first aid, and emotional support. This ensures they are equipped to handle both physical and emotional aspects of caregiving with dignity and professionalism.
3. Identity & Credential Verification
We ensure all caregivers are identity-verified and have their qualifications, skills, and work history validated. We maintain strict quality standards so you receive only reliable and experienced professionals.
4. Compassionate and Empathetic Team
We believe that great care goes beyond tasks — it’s about empathy, patience, and human connection. Our caregivers are selected not just for skills, but for their ability to build trusting and respectful relationships with the people they serve.
5. Tailored Care for Every Family
We understand that every family and individual has different needs. Our services are fully customizable — whether it’s part-time help, 24/7 caregiving, or short-term support — we offer solutions that fit your schedule, preferences, and budget.
6. Timely & Responsive Service
Whether you’re booking a caregiver, replacing staff, or requesting urgent assistance, our support team is responsive, proactive, and available 24/7 to ensure your needs are met without delay.
FORMALITIES FOR EMPLOYING STAFF
- Before hiring any staff, the agency will arrange online interview between the client and the worker, staff will be sent for work only after the client is satisfied.
- 7-days trial period will be given to both client and the worker and during this period the client will pay according to the rate fixed by the agency.
- After the trial period, the agency will take feedback from both client and the worker. If both are satisfied, the worker will continue and local transportation expenses will be borne by the client.
- The client will pay an interest-free refundable security deposit to the agency:
- For domestic helpers: an amount equal to one month’s salary.
- For medical attendants/nursing staff: an amount equal to 15 days’ salary.
This amount will be refunded or adjusted in the worker’s final salary when the services are no longer required.
- Domestic helpers will be employed for 11 months as per the agreement and after completion of the agreement period, the worker’s salary will be revised with minimum increment of 8–10%, and a new agreement will be signed with the agency at least 15 days before the current agreement ends.
- The client must not discuss salary or make any direct financial dealings with the worker. Any mutual agreement with the worker that affect the agency’s interests are not allowed. If such matters come to the agency’s notice, the agreement will be terminated and the security deposit will be forfeited.
- The client shall not employ the worker directly, either during or after the term of this agreement, without first settling all financial obligations and obtaining prior written consent from the agency.
- The worker shall be entitled to two (2) days of leave per month. Unused leave may be accumulated and availed at a later time as required. Any unutilized leave remaining at the end of the contract period shall be encashed and paid by the client.
- The worker’s salary must be sent to the agency on the last day of month and after deducting the monthly service charges, the agency will transfer the salary to the worker’s bank account.
- The client is responsible for the safety and security of the worker and must provide free accommodation, fresh food, and basic toiletry items.
- In case of illness or any emergency, the client must inform the agency immediately and provide proper treatment and rest to the worker. If needed, the agency will arrange a replacement as soon as possible.
- In case of family or personal emergency of the worker, client should allow the worker to take leave and immediately inform the agency so that a replacement can be arranged.
- Any ill-treatment for irresponsible behavior towards the worker is strictly unacceptable and can be reported to the authorities, along with the immediate withdrawal of the worker. Â